DDi Technical Support

DDi offers the best support that money can buy. Choose your support option below:

By Phone:

Monday-Friday, 8:00AM-5:00PM

800-575-7543 Ext. 3

Local Support
San Diego:  858-279-2557
Fresno: 559-292-0202
Sacramento: 916-993-1094
Arizona: 602-241-0900

eSupport:

To assure better service, please use our eSupport Form. This form will allows you to contact your DDi support team and upload any files that you might have questions about.

By Email:

If you prefer email, send your request to:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  and be sure to include your name, company name, email address and phone number. Email file attachments are limited to a maximum of 5 MB.

FTP:

Occasionally, we will make files available to you it the public folder of our ftp site. You can also send files to this site by uploading into the uploads folder. For your protection, you will not see the file in the folder after a successful upload. Please be sure to let our support engineers know when you have uploaded a file.
Link to our ftp site: ftp://ftp.ddicad.com